Compliance & Ethics Program

Ciena Healthcare and its facilities are firmly committed to a high standard of ethics, integrity, professionalism, and compliance, as reflected in our Code of Conduct.  We expect our employees, contractors, and vendors to abide by the Code of Conduct when performing their jobs and duties.

Ciena Healthcare has a comprehensive Compliance & Ethics Program, under the direction of the Ciena Compliance Officer, to ensure and monitor compliance of our Centers and organization with state and federal regulations, Ciena policies, and the Code of Conduct.  The cornerstones of our Compliance & Ethics Program are the development of standards and policies, ongoing education, auditing, and monitoring functions.  In addition, our program includes a Compliance & Ethics Hotline to communicate compliance concerns directly or anonymously, and Ciena prohibits retaliation against those who raise compliance concerns. 

Ciena Healthcare would like to announce that we have hired ComplianceLine, a third-party help line provider contracted to answer our corporate compliance and ethics hotline.  If you have discussed concerns with the facility administrator or director of nursing and your concerns are not resolved, please let our company know.  Our Compliance and Ethics Hotline is available 365 days a year and 24 hours a day.  This company does not trace or record calls and does not have caller identification.

We hope you will continue using your established methods of reporting issues and concerns whenever possible.  You may remain anonymous, or you may choose to identify yourself.  Regardless of your decision, your information will be documented and investigated.  The toll-free number for ComplianceLine is the same toll-free number posted on facility posters. 

If you have a compliance or ethical concern, don't hesitate to call us at 877-CIENA-4-U (877-243-6248) or click on the link below to complete the Ciena Concern Form.  Concerns may also be emailed to or mailed to:

Chief Compliance Officer
Ciena Healthcare
4000 Town Center, Suite  2000
Southfield, MI 48075

Phone:  877-243-6248
Fax:  248-386-0826

Thank you,
Mary Lynn Rodgers
Chief Compliance Officer



 Direct Link:
Access ID: Ciena

Laurels Compliance QR Code

© 2023 Ciena Healthcare. All rights reserved. Site by m2.